Information and communication technologies

This unit manages the Information and Communications Technology needs of the World Agroforestry Centre (ICRAF) in Nairobi, as well as ILRI’s Nairobi and Addis Ababa campuses, including infrastructure, customer services, software applications, the Information and Communications Technology network and business continuity plans.


ILRI staff visit https://servicedesk.ilri.org for support.

Data collecting is a vital part of research for development work, as the results inform good decision making. Paper based system have been used to collect data in the field and for monitoring and evaluation of projects in rural areas. However, this approach is time consuming, labour intensive, error prone that may affect productivity and … Continue reading →
Maarifa, Nov/2013
This year’s most important event in the world of agricultural information and knowledge took place from 4 to 8 November in Kigali, Rwanda. ict4ag brought together over 400 participants eager to share ideas, questions, and applications supporting the use of information and communication technologies (ICTs) for agricultural development. The event was led by the Technical Centre … Continue reading →
Maarifa, Nov/2013
Omwansa Edwin
AVT _ICT customer service
Abdella Mulugeta
ICT Audio Visual Technician
David Sunwa Onyango
ICT Customer Services Technician
Diana Ndunge Muia
ICT Service Desk Technician
Grace Miceka
ICT Customer Services Officer (ILRI-ICRAF)
Hilary Wanyiri
ICT Customer Services Team Lead
Keith Oketch Huma
ICT Infrastructure Manager
Peter Muchira
ICT business systems administrator
Rakeb Habte
ICT Helpdesk Coordinator/Administrator
Samrawit Gezahegn
ICT Customer Services Officer

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