Information and communication technologies

This unit manages the Information and Communications Technology needs of the World Agroforestry Centre (ICRAF) in Nairobi, as well as ILRI’s Nairobi and Addis Ababa campuses, including infrastructure, customer services, software applications, the Information and Communications Technology network and business continuity plans.


ILRI staff visit https://servicedesk.ilri.org for support.

Omwansa Edwin
ICT customer service
Abdella Mulugeta
Endpoint Officer, ICT
David Sunwa Onyango
ICT Customer Services Technician
Diana Ndunge Muia
ICT Endpoint Officer
Grace Miceka
ICT Officer, EndPoint (ILRI-ICRAF)
Hilary Wanyiri
Team Lead, ICT Customer Services
Keith Oketch Huma
ICT Infrastructure Manager
Peter Muchira
ICT business systems administrator
Rakeb Habte
ICT Helpdesk Coordinator/Administrator
Samrawit Gezahegn
ICT Business Systems Analyst

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