Closed

Request for Information - Corporate online Taxi Services (Kenya) Deadline:

The International Livestock Research Institute (ILRI) works for better lives through livestock in developing countries. ILRI is co-hosted by Kenya and Ethiopia, has 14 offices across Asia and Africa. 
 
We are currently exploring having a corporate ride-hailing service in Kenya to support staff travel, with monthly invoicing, consolidated reporting, SLA-backed service levels, and an option for pre-ride manager approval.
 
  • Scope of Work
    • Provide corporate account setup, monthly invoicing, and admin portal access.
    • Provide API/Webhook/SFTP access for ride transactions and invoicing.
    • Describe options for pre-ride approval.
    • Provide driver vetting process, insurance cover, incident escalation and local account management.
    Deliverables
    • Corporate account onboarding plan and timeliness.
    • Integration documentation and sandbox access (if available).
    • Sample invoice & reporting extract format.
    • SLA and penalties for non-performance. 
    Commercials & Billing
    • Provide pricing model, sample month invoice, minimum guarantees, cancellation fees, and VAT treatment.
    Compliance & Security
    • Data protection, retention and ability to provide audit logs and exports.
       
      We would like to hear from you on the above areas and further we can schedule a demo with a date of your convenience where you can take us through your system.
 
Instructions to Vendors
  1. Acknowledgement of Participation - Kindly confirm receipt of this invitation and indicate whether you intend to participate or decline.
  2. Proposal Submission - Submit a proposal through the email ILRIProcurementKenya@cgiar.org.
  3. Queries and Clarifications - Any questions or requests for clarification should be directed to: ILRIProcurementKenya@cgiar.org.
  4. Deadline for Submission - Complete proposal must be received no later than Close of Business, 9th January 2026. Late submissions will not be considered.